Community Guidelines

Building a positive, safe, and impactful community together

Our Mission

Community Heros exists to empower communities to create positive environmental change through collaborative cleanup projects. These guidelines help ensure our platform remains a safe, respectful, and effective space for everyone.

🤝 Respect and Inclusion

Be Respectful

  • Treat all community members with kindness and respect
  • Use inclusive language that welcomes everyone
  • Respect different perspectives and approaches to environmental action
  • Avoid personal attacks, harassment, or discriminatory behavior

Foster Inclusion

  • Welcome newcomers and help them get started
  • Make projects accessible to people of all abilities and backgrounds
  • Consider language barriers and provide clear, simple instructions
  • Encourage diverse participation in your projects

🌱 Environmental Focus

Legitimate Environmental Impact

  • All projects must have clear, positive environmental outcomes
  • Focus on cleanup, restoration, or improvement activities
  • Avoid projects that may cause environmental harm
  • Consider the long-term sustainability of your project

Safety First

  • Prioritize the safety of all participants
  • Provide appropriate safety equipment and instructions
  • Avoid handling hazardous materials without proper training
  • Follow local regulations and obtain necessary permits

💰 Financial Integrity

Honest Fundraising

  • Provide accurate project descriptions and funding needs
  • Use donated funds only for stated project purposes
  • Be transparent about how funds will be used
  • Update supporters on project progress and fund usage

Evidence Requirements

  • Submit authentic, unaltered photos and videos
  • Show clear before and after conditions
  • Document the actual cleanup process
  • Provide evidence that matches your project description

👥 Team Collaboration

Effective Communication

  • Communicate clearly and regularly with team members
  • Set clear expectations for roles and responsibilities
  • Respond promptly to messages and project updates
  • Keep supporters informed about project progress

Fair Participation

  • Share responsibilities fairly among team members
  • Recognize and credit all contributors
  • Resolve conflicts constructively and respectfully
  • Support team members who need help or guidance

📸 Content Standards

Appropriate Content

  • Share content that is relevant to your project
  • Ensure all photos and videos are appropriate for all ages
  • Respect privacy - don't photograph people without permission
  • Use your own content or properly attribute others' work

Prohibited Content

  • Spam, promotional content, or unrelated advertising
  • Offensive, discriminatory, or hateful content
  • False or misleading information
  • Content that violates others' privacy or rights
  • Graphic or disturbing images

⚖️ Legal Compliance

  • Follow all local, state, and federal laws
  • Obtain necessary permits for cleanup activities
  • Respect private property rights
  • Comply with waste disposal regulations
  • Report any illegal dumping or environmental violations to authorities

🚫 Prohibited Activities

The following are strictly prohibited:

  • Creating fake or fraudulent projects
  • Misusing donated funds for personal gain
  • Submitting false evidence or documentation
  • Harassing, threatening, or bullying other users
  • Attempting to circumvent platform security
  • Creating multiple accounts to manipulate the system
  • Engaging in illegal activities

📢 Reporting Violations

If you encounter behavior that violates these guidelines, please report it to us:

  • Use the report function on projects or user profiles
  • Email us at [email protected]
  • Provide specific details about the violation
  • Include screenshots or evidence when possible

⚡ Enforcement

Violations of these guidelines may result in:

  • Warning and request to modify behavior
  • Temporary suspension of account privileges
  • Removal of content or projects
  • Permanent account termination
  • Reporting to relevant authorities for illegal activities

🔄 Updates to Guidelines

These guidelines may be updated from time to time to reflect changes in our community, platform features, or legal requirements. We will notify users of significant changes and encourage regular review of these guidelines.

Thank You!

By following these guidelines, you help create a positive environment where communities can come together to make a real difference. Together, we can build a cleaner, more sustainable future for Australia and beyond.