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Community Heros

Help Center

Find answers to common questions and learn how to make the most of Community Heros

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Quick Start Guide

For Project Creators

  1. 1
    Create Account: Sign up with your email and complete your profile
  2. 2
    Create Team: Set up your team and invite collaborators
  3. 3
    Launch Project: Create your cleanup project with clear goals
  4. 4
    Execute & Document: Complete the work and upload evidence
  5. 5
    Get Paid: Receive funds after moderator approval

For Supporters

  1. 1
    Discover Projects: Browse local or global environmental projects
  2. 2
    Choose Impact: Select projects that align with your values
  3. 3
    Donate Safely: Your funds are held in escrow until completion
  4. 4
    Track Progress: Follow project updates and evidence
  5. 5
    See Impact: View completed projects and environmental results

Most Popular Articles

1

How do I create my first project?

Complete guide to setting up your first environmental cleanup project

2

What evidence do I need to submit?

Requirements for photos, videos, and documentation

3

Why is my donation held in escrow?

Understanding our secure escrow system

Urgent Issues

Payment problems, account locked, or security concerns

Email Urgent Support

Live Chat

Get instant help from our support team

General Support

Questions about features, projects, or account settings

Contact Support

Get in Touch

Email Support

We typically respond within 24 hours

[email protected]

Community Forum

Connect with other community heroes

Join Discussion

Documentation

Detailed guides and API documentation

View Docs

Business Hours: Monday - Friday, 9:00 AM - 6:00 PM AEST

For urgent issues outside business hours, please email [email protected]