Contact Us
We'd love to hear from you. Get in touch with our team.
Get In Touch
General Support
For questions about projects, donations, or general platform support.
[email protected]Partnership Inquiries
Interested in partnering with Community Heros or corporate sponsorship.
[email protected]Response Times
- • General inquiries: 24-48 hours
- • Technical issues: 12-24 hours
- • Urgent matters: Same day
- • Partnership inquiries: 3-5 business days
Send us a Message
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Frequently Asked Questions
How do I start a cleanup project?
Simply create an account, form a team, and submit your project details. Once approved, your project will be visible to potential supporters.
Is there a fee to use the platform?
Community Heros is free to use. We only charge a small processing fee on donations to cover payment processing costs.
How are funds protected?
All donations are held in escrow until project completion is verified by our community moderators with photo and video evidence.
Can I get a tax receipt for donations?
Currently, donations through Community Heros are not tax-deductible as we are not a registered charity. This may change in the future.